OR: Grants Pass clinic operates without phone lines for almost a week [telecom]

[The Telecom Digest]

By: Mariah Hill

GRANTS PASS, Ore. -- Since Thursday of this month, the Grants Pass
clinic suffered phone lines in the building being down. Over time, the
clinic has had a difficult time getting in contact with its patients.

"We understand that a line was cut in the ground but we don't know who
cut it. But it seems to be due to some construction in the area," says
Christi Siedlecki, CEO of Grants Pass Clinic. We didn't know about the
cut line and the phones being down right away."

https://www.kdrv.com/news/top-stories/grants-pass-clinic-operates-without-phone-lines-for-almost-a-week/article_ec5e0460-d8bf-11ed-8d7e-7f58170a0343.html

[David]

Post by The Telecom Digest
"We understand that a line was cut in the ground but we don't know who
cut it. But it seems to be due to some construction in the area,"

One thing to consider is 811 works *only* if the telco sends out a
locator when requested.

In a WA state job last year, I found that the PoCo and Comcast did do
their locates, but we never heard from CenturyLink.

The excavator located their cable and avoided it but it's the utility's
job to do their half.